Introduction
This Privacy Policy elucidates the manner in which your personal information is collected, used, and shared when you visit or make a purchase from PawsityPets.com, a website operated by Woodpecker Services LLC.

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Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. This automatically-collected information is referred to as “Device Information.”

 

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”

 

“Personal Information” in this Privacy Policy refers to both Device Information and Order 
Information.

 

How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate with you;
• Screen our orders for potential risk or fraud;
• Provide you with information or advertising relating to our products or services, 
when in line with the preferences you have shared with us;
• Personalize your shopping experience;
• Improve our website to better serve you;

 

Administer contests, promotions, surveys, or other site features.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

 

Sharing Your Personal Information
We share your Personal Information with third parties to assist us in utilizing your Personal Information, as described above. For instance, we utilize Wix to power our online store—you can find more information on how Wix uses your Personal Information in the Wix Privacy Policy. Additionally, we utilize Google Analytics to help us comprehend how our customers use the site—you can find more information on how Google uses your Personal Information in the Google Privacy Policy.

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Additionally, we share your Personal Information with our partners for order fulfillment and payment processing.

 

Third-Party Service Providers
We employ third-party companies and individuals on our website—these third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Legal Disclosure
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

 

Cookies
We use cookies to enhance and personalize your experience on our site, to understand and save your preferences for future visits, to keep track of advertisements, and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

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Do Not Track
Please be advised that we do not alter our site’s data collection and usage practices when we receive a Do Not Track signal from your browser. This means that we continue to collect and utilize data in accordance with our stated practices, irrespective of any Do Not Track signals transmitted by your browser.

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Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

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Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

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Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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Changes
We reserve the right to update this privacy policy periodically to reflect changes, such as modifications to our practices, or for other operational, legal, or regulatory reasons. These updates will be made to ensure that our privacy policy remains current and aligned with any changes in our practices or legal requirements.

 

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservice@pawsitypets.com